i1juta88 Privacy Policy

1. Introduction

1.1 i1juta88 is committed to protecting the privacy and personal data of all players who use our online casino and sportsbook platform. This Policy sets out in clear terms what personal information we collect, why we collect it, how we use it, and what rights you have in relation to your data.

1.2 We process personal data in accordance with applicable data protection legislation. Where Malaysian players are concerned, we give particular regard to the Personal Data Protection Act 2010 (PDPA) of Malaysia and any applicable successor legislation.

1.3 This Policy should be read alongside our Terms & Conditions, which govern the overall relationship between i1juta88 and registered players.

2. Data Controller

2.1 For the purposes of applicable data protection law, i1juta88 is the data controller in respect of personal data processed through the Platform at https://i1juta88.win.

2.2 Enquiries relating to this Policy or your personal data should be directed to our support team using the contact details in Section 15 below.

3. Data We Collect

3.1 i1juta88 collects personal data through a number of channels. The categories of personal data we collect include:

3.1.1 Registration Data

• Full legal name;
• Date of birth (for age verification);
• Email address;
• Contact telephone number;
• Residential address;
• Username and encrypted password.

3.1.2 Identity Verification Data (KYC)

• Copy of Malaysian National Identity Card (MyKad) or passport;
• Proof of address documentation;
• Proof of payment method (e.g., e-wallet account screenshot showing name).

3.1.3 Financial Data

• Payment method details (e-wallet identifiers, bank account numbers, FPX references);
• Deposit and withdrawal transaction records in MYR;
• Account balance history.

3.1.4 Technical & Usage Data

• IP address and approximate geographic location;
• Device type, operating system, and browser type;
• Session timestamps and duration;
• Pages visited and features used on the Platform;
• Game history and betting records.

3.1.5 Communications Data

• Live chat transcripts;
• Email correspondence with support;
• Feedback and complaint records.

4. How We Use Your Data

4.1 i1juta88 uses personal data for the following purposes:

• Account Management: To create, maintain, and administer your player account;
• Identity Verification: To verify your identity and age (21+) as required by our responsible gaming obligations;
• Transaction Processing: To process deposits and withdrawals in MYR via your chosen payment method (Touch 'n Go eWallet, Boost, DuitNow, FPX, etc.);
• Service Delivery: To provide access to live casino, slots, sportsbook, and other gaming services;
• Customer Support: To respond to your enquiries and resolve disputes;
• Security & Fraud Prevention: To detect, investigate, and prevent fraud, money laundering, and other prohibited activities;
• Responsible Gaming: To monitor gameplay patterns and apply responsible gaming tools where appropriate;
• Legal Compliance: To comply with applicable laws, regulations, and obligations including anti-money laundering (AML) requirements;
• Platform Improvement: To analyse usage patterns and improve the functionality and content of the i1juta88 Platform;
• Marketing Communications: To send promotional offers and updates where you have consented or where permitted by applicable law.

4.2 i1juta88 does not use personal data for automated decision-making that produces significant legal effects without human oversight, except where required by law or fraud-prevention systems.

5. Legal Basis for Processing

5.1 i1juta88 processes personal data on one or more of the following legal bases:

• Contract Performance: Processing necessary to perform the services described in our Terms & Conditions;
• Legal Obligation: Processing required to comply with applicable law (including KYC/AML obligations);
• Legitimate Interests: Processing necessary for fraud prevention, platform security, and improving our services, where such interests are not overridden by your rights;
• Consent: Where you have given explicit consent to a specific processing activity (e.g., direct marketing).

6. Sharing Your Data

6.1 i1juta88 does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal data with:

• Payment Processors: E-wallet providers (Touch 'n Go, Boost, GrabPay), DuitNow, and FPX banking partners, solely for the purpose of processing your transactions;
• Game Software Providers: Third-party game providers whose titles are hosted on the i1juta88 Platform, to the extent necessary for gameplay integrity and technical operation;
• Identity Verification Services: KYC service providers who assist in verifying the identity documents you submit;
• Fraud & Security Services: Specialist third parties who assist in detecting and preventing fraud, money laundering, and account abuse;
• Legal & Regulatory Authorities: Where required by law, court order, or regulatory direction, including cooperation with Malaysian authorities;
• Professional Advisors: Legal, audit, and compliance advisors engaged by i1juta88 under obligations of confidentiality.

6.2 All third parties with whom i1juta88 shares personal data are required to implement appropriate technical and organisational safeguards to protect your information.

7. International Transfers

7.1 In some cases, personal data processed by i1juta88 may be transferred to, or processed by, servers or service providers located outside of Malaysia. Where such transfers occur, i1juta88 ensures that adequate protections are in place, such as contractual data protection clauses or transfers to jurisdictions with recognised adequate levels of data protection.

7.2 By using the i1juta88 Platform, you acknowledge and consent to the international transfer of your personal data as described in this section.

8. Data Retention

8.1 i1juta88 retains personal data for only as long as is necessary for the purposes for which it was collected, or as required by applicable law. General retention guidelines are as follows:

• Account data: Retained for the duration of your account and for a period of up to five (5) years following account closure, in accordance with legal and regulatory requirements;
• KYC documents: Retained for a minimum of five (5) years following the end of the business relationship, as required under AML obligations;
• Transaction records: Retained for a minimum of five (5) years;
• Support communications: Retained for up to three (3) years;
• Technical/usage data: Retained for up to two (2) years.

8.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.

9. Cookies & Tracking Technologies

9.1 i1juta88 uses cookies and similar technologies on the Platform. Cookies are small data files placed on your device by your browser when you visit the Platform.

9.2 The types of cookies used by i1juta88 include:

• Essential Cookies: Required for the Platform to function — including session management, login state, and security tokens. These cannot be disabled;
• Performance Cookies: Used to collect anonymised data about how users navigate the Platform, helping us identify and fix issues and improve the user experience;
• Functional Cookies: Remember your preferences such as language settings and game display options;
• Analytics Cookies: Used to understand aggregate Platform usage patterns. Data collected is anonymised and used in aggregate form only.

9.3 You may manage cookie preferences through your browser settings. Disabling non-essential cookies may affect some features of the Platform. Please note that disabling essential cookies will prevent you from logging in to your i1juta88 account.

10. Security

10.1 i1juta88 implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. These measures include SSL/TLS encryption for data in transit, encrypted storage for sensitive data at rest, access controls restricting staff access to personal data on a need-to-know basis, and regular security assessments.

10.2 Whilst i1juta88 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account login credentials.

10.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, i1juta88 will notify affected individuals and relevant authorities as required by applicable law.

11. Your Rights

11.1 Subject to applicable law, you have the following rights in relation to your personal data held by i1juta88:

• Right of Access: Request a copy of the personal data we hold about you;
• Right of Correction: Request correction of inaccurate or incomplete personal data;
• Right to Restrict Processing: Request that we limit how we use your data in certain circumstances;
• Right to Object: Object to processing carried out on the basis of legitimate interests or for direct marketing purposes;
• Right to Withdraw Consent: Where processing is based on your consent, withdraw that consent at any time (without affecting the lawfulness of prior processing);
• Right to Erasure: Request deletion of personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.

11.2 To exercise any of the above rights, contact i1juta88 support via live chat or at [email protected]. i1juta88 will respond to verified requests within thirty (30) days.

12. Third-Party Links

12.1 The i1juta88 Platform may contain references to third-party services (e.g., payment providers). This Privacy Policy applies only to data processed by i1juta88 directly. i1juta88 is not responsible for the privacy practices of third-party services and encourages you to review their respective privacy policies.

13. Children's Privacy

13.1 i1juta88 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account with i1juta88, please contact us immediately at [email protected].

14. Policy Updates

14.1 i1juta88 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or Platform features. The effective date of the current version is displayed at the top of this page.

14.2 Where material changes are made, i1juta88 will notify registered players via email or an on-platform notification where reasonably practicable. Continued use of the Platform following notification of an updated Policy constitutes acceptance of the revised terms.

15. Contact Us

15.1 For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the i1juta88 team through the following channels:

• Live Chat: Available 24/7 via the i1juta88 Platform
• Email: [email protected]

15.2 i1juta88 aims to acknowledge all privacy-related enquiries within 48 hours and to resolve them within 30 days.